Mental Health Center Corrects Process for Providing Notice of Privacy Practices

Mental Health Center Corrects Process for Providing Notice of Privacy Practices
Covered Entity: Outpatient Facility
Issue: Notice

A mental health center did not provide a notice of privacy practices (notice) to a father or his minor daughter, a patient at the center.  In response to OCR’s investigation, the mental health center acknowledged that it had not provided the complainant and his daughter with a notice prior to her mental health evaluation.  To resolve this matter, the mental health center revised its intake assessment policy and procedures to specify that the notice will be provided and the clinician will attempt to obtain a signed acknowledgement of receipt of the notice prior to the intake assessment.  The acknowledgement form is now included in the intake package of forms.  The center also provided OCR with written assurance that all policy changes were brought to the attention of the staff involved in the daughter’s care and then disseminated to all staff affected by the policy change.



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DOVER (Oct. 21, 2022) – The Delaware Division of Developmental Disabilities Services is announcing today that it is mailing letters to service recipients and legal guardians who were impacted by a recent data breach incident and is providing information to the public regarding the incident. On August 23, 2022, staff within the Division of Developmental Disabilities Services (DDDS) discovered that in the process of creating new user accounts in the division’s client database, DDDS staff inadvertently provided access to individual records of 7074 individuals. As a result of these actions, 159 new users had potential access to service recipients’ ...read more

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