Mental Health Center Corrects Process for Providing Notice of Privacy Practices
Mental Health Center Corrects Process for Providing Notice of Privacy Practices
Covered Entity: Outpatient Facility
Issue: Notice
A mental health center did not provide a notice of privacy practices
(notice) to a father or his minor daughter, a patient at the
center. In response to OCR’s investigation, the mental health center
acknowledged that it had not provided the complainant and his daughter
with a notice prior to her mental health evaluation. To resolve this
matter, the mental health center revised its intake assessment policy
and procedures to specify that the notice will be provided and the
clinician will attempt to obtain a signed acknowledgement of receipt of
the notice prior to the intake assessment. The acknowledgement form is
now included in the intake package of forms. The center also provided
OCR with written assurance that all policy changes were brought to the
attention of the staff involved in the daughter’s care and then
disseminated to all staff affected by the policy change.
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